Customer Care

Common Questions & Guidance

Everything you need to know about delivery across Pakistan, our exchange policy, and exploring customisation requests with the Lahore studio.

Studio Policies

Navigating Orders & Care

Clear guidelines to ensure your experience with Aabezar is transparent from first sketch to arrival.

Delivery
Exchanges
Customisation

Shipping & Timelines

7-Day Return Window

Personalised Pieces

Orders are processed within 2 to 4 business days. Once dispatched, nationwide delivery across Pakistan takes 5 to 7 business days depending on your location.

We accept exchanges within 7 days of delivery for unworn items in their original condition and packaging. Reach out via email or Instagram to start the process.

We are happy to explore customisation requests subject to design feasibility. Full advance payment may be required for personalised orders crafted in our Lahore studio.

Ask a Question

Have a specific question about an order?

Get in touch with us directly for custom inquiries or assistance.